Technical depth. Operational expertise — One unified solution.
A specialized consultancy delivering CRM & Marketing Automation Services built with best practice architecture, execution, and measurable outcomes.
As a Salesforce Consultant & HubSpot Implementation Partner, I build solid, best practice Solutions for my Clients.
Working with a knowledgeable Consultant with a background in both Analytics and Business ensures that both your Technical and Operational needs are met, allowing you to focus on Strategy & Growth!
I enjoy translating strategy into operational processes that achieve unified goals for Sales, Marketing, and IT.
SMBs and mid-market organizations that need expert Salesforce or HubSpot implementation, optimization or managed services without the overhead of a large team.
Principal-led engagements. You work directly with me from Consultation to Implementation. With my analytics experience across various industries, I bring valuable operational knowledge.
Best practice implementations. Scalable automations. Systems that enhance your team's Productivity — and provide both Operational and Executive level insights.
Industries Served
Are you struggling with managing hard-earned leads between post-its, spreadsheets, or decentralized systems? We help small businesses centralize customer data and automate lead and sales processes with best practice methods that scale efficiently.
Connect marketing and sales operations seamlessly with HubSpot Marketing Hub or Salesforce Marketing Cloud. Execute automated campaigns that generate and nurture leads, driving revenue and providing insights from initial engagement through conversion.
CRMs provide optimal value when integrated with other operational systems such as marketing platforms, ERP systems, accounting software and more — creating a unified tech stack.
We manage your CRM and marketing platforms as your business grows, ensuring your Salesforce or HubSpot instance stays updated, optimized, and continues to support your changing business needs.
Comprehensive training programs customized for your team's skill level and business needs — from basic platform navigation to advanced features such as automation, reporting, and custom configurations.
Not sure which service you need?
Let's have a free 30-minute CRM consultation. We'll discuss your current challenges and recommend the right solution — no pressure, just expert guidance.
Schedule a Free ConsultationZola Consulting was built to serve both small and mid-market businesses with technical and operational depth — delivered with the expertise and the right sized Team.
Joy brings years of multi-industry analytics experience alongside 11 Salesforce and 6 HubSpot certifications. The result: a consultant who understands data, business processes, and growth outcomes.
Bachelors and Masters in Business, Analytics Professional. Systems and Operations Expert.
Every engagement begins with a deep dive into your current state — processes, data, and goals — so recommendations are applicable to how your business operates.
We design and build solutions that fit your ideal state business processes with efficient methods that support growth.
Post-launch support and optimization ensure your system evolves with your business — and that your team is set up for success.
Joy didn't just 'onboard' us. She built it with us, made sure our setup matched our real workflow, and then delivered training that actually stuck. The biggest win: we had some complicated integration issues connected to our third-party ticketing system, and Joy tracked them down and got them resolved. That kind of problem-solving is where the juice usually isn't worth the squeeze for most consultants. Joy leaned in anyway and got it done. Because of the quality of her work, we're keeping Zola on retainer. That tells you everything.
I brought Joy in to support CRM and marketing operations, and she quickly became a true strategic partner. She went well beyond HubSpot execution. She audited our full systems, identified where things were breaking down, and streamlined everything so it was actually built for growth. The result was cleaner processes, stronger alignment, and infrastructure we can confidently scale. Joy is thoughtful, sharp and incredibly reliable.
Zola Consulting has increased our team productivity and improved our process efficiency through automation. We've also achieved clear pipeline visibility and forecasting accuracy. Moreover, they've reduced our reporting time from 3–5 hours to less than 15 minutes and delivered major cost savings (up to 57%) while improving functionality.
Joy has been exceptional in transforming our revenue operations into a fully aligned, data-driven system across marketing, sales, and membership. She brings a rare combination of strategic insight and technical execution — building scalable CRM infrastructure, automations, and reporting that our team actually uses. Joy is highly collaborative and able to translate complex concepts into clear, actionable solutions.
Both. Zola Consulting holds 11 Salesforce certifications and 6 HubSpot certifications, including HubSpot Solutions & Implementation Partner status. We handle each platform independently or together — including complex bi-directional integrations.
We work best with SMBs and mid-market organizations — that need CRM or Marketing Automation expertise without the overhead of an ongoing full-time hire or large agency retainer.
We offer project-based engagements, ongoing retainers, or ad hoc support. Most client relationships start with a scoped project and grow into ongoing managed services or ad hoc support based on their needs.
Absolutely — that's actually a core service offering. We start with a requirements discovery and process review, then provide an objective platform recommendation based on your needs, business processes, budget, and growth goals.
It depends on scope. A simple CRM or Marketing Automation build might run 4–8 weeks. An intermediate sized implementation with custom automation typically runs 8–16 weeks. Every engagement is clearly scoped upfront so there are no surprises on timeline or deliverables.
Yes. We offer ongoing administration retainers, training, and optimization support post-launch. Many clients retain us on a monthly basis for continued CRM management, reporting enhancements, and new feature updates.
Whether you're starting from scratch, migrating platforms, or optimizing what you have — let's chat.
Book a Discovery CallIndustries Served
Certifications
Salesforce Certifications
HubSpot Certifications